a couple of hours ago

Why Apple really need to do some qualitative market research

Now don’t get me wrong, I love Apple’s products. I’ve been using them for years and could never go back to a Windows life. I love my iPhone and my iPad and I have recently plonked down an eye-watering sum for a new MacBook Pro -which is definitely the best laptop I have ever used, […]

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a few hours ago

The world needs you to Defy your norms. Start now

  Wait What? Defy your norms? you ask. What am I talking about. I look at you and see a person, a thinking breathing living person. Born into a specific circumstance, raised in a particular environment, exposed to certain things, experienced from various stages of life…I see a person with a story. Yes we all have […]

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a couple of days ago

Calling all Angry Birds!

Years ago, when disgruntled customers had to rely on TV programs like “That’s Life” to expose poor customer service, it was possible for businesses to hide. Most people didn’t have the time or the inclination to write to a company with a complaint let alone a TV program that was only aired once a week. […]

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